Confederation of British Industry: The Next Steps: Priorities for improving public service, 2007

Publication Date
01 January 2007

This report by CBI examines next steps and priorities in provision of services through the Private Finance Initiative model.

It contends that transformation and continuous improvement are essential for the success of public services and central to their mission in delivering universal, high-quality services, and that business has a vital contribution to make to this process.

The report argues that the essential task of government is to decide what services are to be provided and to be accountable to the electorate for those decisions. Once it has decided which services are to be funded from taxes, it has a duty to ensure the best possible provider, regardless of sector, delivers them. This will mean a stronger role for the private and voluntary sectors.

The report makes nine key recommendations for reform of public services procurement and provision.