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The report summarises the results of detailed transport network modelling undertaken by Veitch Lister Consulting on behalf of Infrastructure Australia for the 2019 Australian Infrastructure Audit. The modelling was undertaken for the nation’s six largest urban conurbations, defined as an extended urban area. 

The 2019 Audit covers transport, energy, water, telecommunications and – for the first time – social infrastructure, and looks at the major challenges and opportunities facing Australia’s infrastructure over the next 15 years and beyond. We have presented our findings in terms that matter to users, by focusing on outcomes for them. Our hope is that this enhanced focus on users, and the role infrastructure can play in improving their quality of life, helps to drive better decisions that are rooted in the long-term interests of Australians.

Improving Public Transport: Customer Focused Franchising is the second paper of Infrastructure Australia’s Reform Series. It focuses on improving customers’ experience by exposing operation of government-owned bus and rail services to a competitive tender process, and selecting the best operator to provide services.

This paper explores whether nationally significant infrastructure is meeting the needs of Australian industry, households and individuals, across the key sectors of:

Infrastructure Australia prepared this report to provide governments and the community with a clear set of actions to take advantage of the opportunities offered by the growth of the Asian economies over the next half century.